1. Order Processing

  • Orders are processed after confirmation and dispatched within 2–3 business days.
  • Customers will be contacted via phone or email for order confirmation and delivery details.

2. Delivery Timelines

  • Standard delivery time is 3–7 business days, depending on your location.
  • Delays may occur due to courier issues, public holidays, or unforeseen circumstances.

3. Shipping Charges

  • Shipping fees may vary based on location and order size.
  • Any applicable charges will be communicated at the time of order confirmation.

4. Delivery Responsibility

  • Customers must provide accurate delivery details. Nia Folders is not responsible for failed deliveries due to incorrect addresses or unavailable recipients.

5. Damaged Packages

  • If your package arrives visibly damaged, please refuse delivery or report it to us immediately.

📧 For assistance regarding returns, refunds, or shipping, contact us at: [email protected]